Frequently Asked Questions – Browser Edition

1. Webport shows most offers in a comparison panel but also includes several airlines (hotels and cars) in a separate window. Why can’t I view all offers in the comparison panel?

Each browser is unique with limits and requirements. Webport shows almost all airlines, hotels and car rentals in Firefox and Chrome with the need of separate windows. However, Internet Explorer requires more offers to be displayed by opening separate windows (browser tabs). Because of these limits we recommend using the Firefox or Chrome browser, especially if you prefer to view offers within the comparison panel. We also encourage you to use the free Webport iPad and Android tablet app (Honeycomb) that displays all offers within a comparison panel.

2. Does Webport work for other countries?

Yes. You can use webport to look for Hotels in Europe and Asia. You can also look for car rentals and flights. Webport is currently adding a number of airlines and hotels from Europe so that you can receive offers without typing in your travel requirements at each site. Please allow several months before webport is fully implemented for Europe and Asia.

3. Webport saves search information in the History file for flights, hotels, and car rentals. How many records does webport keep?

Webport keeps the last ten searches in each category.

4. What is unique about Webport?

Webport provides you with offers direct at the source so that you can compare what each verndor has to provide. Many airlines, for example, now provide services like wifi on board, extra leg room, special seating, convenient schedules, extra mileage for purchase when booking, baggage allowances, and more. It is often only possible to see the full richness of an airline’s offer (or for that matter hotel and car rental company) direct at their website. That is what webport provides that is not found anywhere else. Webport lets you compare the full offer from each of the airlines direct at their site. You can also compare these offering with those from online travel agencies. Webport lets you view multiple offers at the same time and to easily switch between them while comparing offers.

5. Is there an advantage to renting a car direct from the rental car company?

Many times the rental car company can provide much greater detail about their cars and the additional options like GPS, infant seats, insurance options, and more. However, it is not unusual to find a lower price from one of the online travel agencies.

6. Does Webport assume the age of the driver for a car rental is over 25?

Yes. If you are under 25 you will need to contact the car rental company and advise them to determine their policy.

7. Does the price quoted for flights, hotels and car rentals always include all the taxes and fees?

Not always. Some vendors provide the total price that includes all applicable taxes and fees, but sometimes this is saved to the end of the booking process. Be sure to study the price display and make sure you are comparing the total prices.

8. What does "Require Data Input" mean?

Webport attempts to collect your travel information once and then to pass it along to each of the different travel sites to get an offer tailored to your need. Webport is able to do this for most travel sites, but not all. When we are unable to do this for a travel site we list that site in the category “Requires Data Input.”

9. Sometimes Webport will not include an airline or hotel that I think it should. When that happens and I want to advise Webport, what can I do?

Webport wants to hear from you. When something like this happens send an email to support@webport.com and let us know what we failed to include or perhaps included but shouldn’t have.